We’re hiring. Read the Account Manager job specification here.

Account Manager


Paradise is looking for a strategic, creative, and entrepreneurial account manager to join the agency team. This is a role for someone looking to make their mark in a fast-paced agency environment alongside a young and vibrant team. The role is pivotal to the company’s next 3-year growth plan.

Key words for this role:

Relationship Management

In a nutshell, who are we looking for?

We’re looking for someone with a real understanding of the client to agency relationship within the creative industries. This role is pivotal in the next growth stage for Paradise – and is centered fully around developing and nurturing both new and existing clients. The role will require the strategic skills to help set outgrowth and success plans for current clients  – but also the creative and entrepreneurial ability to proactively bring in new clients that fit within the entertainment sector. The role will require someone passionate about building relationships between agency and client, and an expert in managing this growth over the coming years.

Key requirements and experience needed:

Able to demonstrate strategic thinking, be creatively minded, well organized, motivated, and a trusted ear for both new and existing clients.

Demonstrate a good understanding of the core industry sectors in which Paradise resides. This is essential in up-selling relevant services and skills to our clients at every stage of the process.

Have the ability to build strong and trusted relationships with both Paradise’s new and existing clients onboarded by the business-development team. This includes proactively pushing new introductions on Paradise’s larger clients as well as having clear and innovative growth plans on how to take existing clients to the next level and increase business.

Push new and innovative ideas – taking an interest in new forms of creative work in content and brand marketing. This may come in the form of up-selling within current projects, alongside pro-actively liaising with the creative and business development teams to push new and relevant creative ideas to help grow and support the client. This also includes assisting with creative ideas, planning, and project pitching.

Confidently take a lead in clients’ marketing and advertising strategies with the ability to best manage expectations and support the agency/client relationship. This includes liaison with clients at a senior level on a day-to-day basis and taking responsibility for the agency’s relationship and communication with the client on a day-to-day level.

Experience in creative project management and confidently support on delivering work within agreed timeframes and budgets. Including keen attention to detail and budgetary restraints, awareness of current business news, issues and general societal insights, an understanding of clients’ budgets, as well as agency resources. 

A background in advertising, design, or marketing with full awareness of creative processes and techniques.

Motivated and able to join dots without management. This includes management of other team members where applicable, excellent written and oral communication skills, and the ability to work collaboratively with internal teams, across account management, planning, creative, merchandise, marketing, and production. 

Confident flexibility, ambition, and enthusiasm for helping grow the agency at this pivotal stage.

Essential experience in briefing and working with business development managers on how to grow and nurture new and existing accounts. Continually finding innovative and agile opportunities to increase revenue on customer accounts. This includes user experience to get the agency on the pitch list for larger accounts.

Building and maintaining strong client relationships in order to bring in new business across other brands or sectors the client may have. The key here is to be continually looking for opportunities to increase revenue for the agency whilst adding key value for the client.

Liaison with key players from all business development strands to help guide these accounts through to pitch wins, larger business, and strengthen relationships regularly.

Consistently aware of relevant market trends and business opportunities and establishing a proactive go to market position with the creative agency and merchandise teams.

Experience in planning and succession plans for clients and examples of how to approach relevant clients within the entertainment industry.

Paradise benefits:

Full time position at a young, exciting and fast growing agency in the entertainment space.

Attractive salary and commission package.

Vibrant Central London studio location.

Joining an ambitious, fast-paced and lively agency team.

A role allowing maximum entrepreneurial growth, creative control and ability to really make your own mark within the company.

Development days training package.

Several extra curricular/team building days and events.

Gym Membership (after 9 months.)

In-House bar.

How to apply for this role:

Please email your CV, cover letter, and any supporting information that will stand out to Ben at careers@paradise.london.

Please note that unfortunately, whilst we appreciate everyone who takes time to get in touch – due to the number of applications – we will only be responding to application whom we wish to move forward to interview stages.

Finally, please note that due to the current social distancing measures and potential travel restrictions – interviews may take longer and via Skype/Zoom.