Skip to content Skip to footer navigation

#Hiring: Account Director (Oct)

hiring-1672408943.

We’re looking for an Account Director to join our Client Services team - a confident, strategic and experienced account lead who can guide clients, inspire teams and help grow the business. You’ll lead a portfolio of clients across brand, social and experiential projects — supported by an Account Manager and the wider creative, strategy and production teams. You’ll be the person clients trust to understand their world, steer their marketing ambitions and translate them into smart, effective work that performs.

This role is both commercial and creative: you’ll work closely with the Commercial Manager to oversee account profitability, while also pitching and growing client relationships in collaboration with senior leadership.

Paradise:
We’re Paradise - a hands-on agency working with lifestyle and entertainment brands that live in culture. We craft bold, beautiful work across brand, design, and social. No heavy layers, no egos - just great people making great things. Our studios are based in Covent Garden.

Things you’ll love:

Client Leadership

  • Leading key client relationships across FMCG, music, TV and beauty.

  • Acting as the senior point of contact — trusted for strategic guidance and creative perspective.

  • Building long-term partnerships by understanding clients’ business goals, audiences and brand ambitions.

  • Running senior-level meetings, presentations and workshops with confidence.

  • Leading the client services function for your accounts, supported by an Account Manager.

  • Identifying opportunities to grow relationships and create additional value for clients.

  • Acting as a true brand guardian — ensuring everything we deliver aligns with client strategy and the Paradise standard.

Project Management

  • Overseeing campaigns end-to-end — from strategic development and briefing through to delivery.

  • Managing budgets, scopes, and timelines across multiple complex projects.

  • Guiding the Account Manager to keep delivery tight, on time and within budget.

  • Coordinating with creative, strategy and production leads to ensure seamless execution.

  • Managing resource, priorities and workflow across your accounts.

  • Maintaining visibility on project profitability and account performance in partnership with the Commercial Manager.

Creative & Strategy

  • Working alongside strategy and creative leads to turn client objectives into bold, effective ideas.

  • Contributing to pitches and proposals — from shaping the thinking to presenting the work.

  • Bringing insight, clarity and energy to creative reviews and client presentations.

  • Staying close to culture, content and audience trends to keep your clients ahead.

  • Helping shape how our work shows up in the world — across brand, social, and experience.

Agency Growth

  • Acting as a key growth driver for your accounts — identifying, developing and closing new opportunities.

  • Leading and supporting pitches, RFPs and business development efforts with the senior team.

  • Building long-term client value — helping retain, renew and expand relationships.

  • Working closely with the Commercial Manager to monitor revenue, margin and forecasting across your accounts.

  • Mentoring and developing junior team members within the Client Services team.

Things we love:

  • Proven experience managing clients and campaigns across brand, social and experiential.

  • Confidence leading meetings, pitches and relationships with senior stakeholders.

  • Strong commercial understanding — you know how creativity, time and value intersect.

  • Calm leadership — able to handle fast-moving projects and teams with clarity and composure.

  • A collaborative mindset and a genuine passion for building relationships.

  • Curiosity about culture and creativity — you want to make work that’s smart, relevant and fun.

  • A drive to grow — your accounts, your clients, and yourself.

Culture & Lifestyle:

  • #ParadiseChristmas - our yearly Christmas trip

  • #ParadiseSummerAwayDay - our annual H2 kick-off and Summer Away Day

  • #ParadiseBar - our in-house bar, re-stocked weekly

  • #Walk&Talks - open-door chats and ongoing development

  • Commission - 10% commission available to all staff for new business you bring in

  • Industry tickets - festivals, gigs, events, client invitations, and networking/growth opportunities

  • Plus: a small but mighty team, big ideas, real impact; space to grow and shape your role; a supportive, flexible environment where initiative is valued and collaboration is everything.

Job Details:
Location: Central London (Covent Garden)
Reports to: Commercial Manager
Type: Full-time, PAYE - £55k-£60k DOE

How to apply:
Please email your CV & portfolio to careers@paradise.london.
Please note: due to the volume of applications, we’ll only be able to respond to candidates moving forward to interview stages.