Paradise is looking for a strategic, creative, and entrepreneurial Senior Account Manager/ Junior Account Director to join the agency team.
We are seeking a highly skilled Senior Account Manager to join our client services department. The ideal candidate will be responsible for managing relationships with multiple clients across various campaign channels, ensuring the seamless execution of projects from conception to completion. This role requires a proactive individual with experience in a fast-paced agency environment, adept at managing projects involving coordination with internal departments.
This is a role for someone looking to make their mark in a fast-paced agency environment alongside a young and vibrant team. The role is pivotal to the company’s next 3-year growth plan. We’re looking for a real team player and someone with a genuine understanding of the client-to-agency relationship within the creative industries. The position is centred fully around developing and nurturing new and existing clients - and will require the strategic skills to help set out growth and success plans for current clients. The role will report into the Head of Client Services, but naturally requires the creative and entrepreneurial ability to proactively bring in new clients that fit within the agency portfolio.
Paradise:
We are the agency for entertaining brands. We exist to keep brands entertaining and culturally relevant for their audiences. How? Through strategic thinking and big creative ideas with a results-driven focus.
Our team is split into 4 core pillars - creative, social, events and merchandise. This role will sit across these pillars to help support our output. Over the last 5 years, we’ve had the pleasure to work with the likes of BBC, Alma Lasers, CyT, Monster Energy, Yamaha and PepsiCo. Our studios are based in Covent Garden.
Keywords for this role:
Proactive
Self starter
Target driven
Relationship management
Project management
Organised
Attention to detail
Skills & Responsibilities:
Act as the primary point of contact for clients, understanding their objectives, and translating them into actionable strategies.
Monitor project timelines, budgets, and resources to ensure projects are delivered on time and within scope.
Maintain a keen attention to detail in all aspects of client deliverables and internal processes.
Manage multiple client accounts simultaneously, overseeing the execution of campaigns across various channels such as digital, print, social media, etc.
Develop and maintain strong client relationships through regular communication, strategic guidance, and exceeding expectations.
Collaborate with internal teams including creative, production, and marketing departments to ensure timely and successful project delivery.
Able to demonstrate strategic thinking, be creatively minded, well organised, motivated, and a trusted ear for both new and existing clients.
Push new and innovative ideas – taking an interest in new forms of creative work in content and brand marketing. This may come in the form of up-selling within current projects, alongside pro-actively liaising with the creative and business development teams to push new and relevant creative ideas to help grow and support the client. This also includes assisting with creative ideas, planning, and project pitching.
Confidently take a lead in clients’ marketing and advertising strategies with the ability to best manage expectations and support the agency/client relationship. This includes liaison with clients at a senior level on a day-to-day basis and taking responsibility for the agency’s relationship and communication with the client on a day-to-day level.
Experience in creative project management and confidently support delivering work within agreed timeframes and budgets. Including keen attention to detail and budgetary restraints, awareness of current business news, issues, and general societal insights, an understanding of clients' budgets, as well as agency resources.
Ideally experience in experiential campaign execution.
Motivated and able to join dots without management. This includes management of other team members or departments where applicable, excellent written and oral communication skills, and the ability to work collaboratively with internal teams, across account management, planning, creative, merchandise, marketing, and production.
Confident flexibility, ambition, and enthusiasm for helping grow the agency at this pivotal stage.
Drive client growth by identifying opportunities for upselling additional services and delivering added value.
What we’re looking for:
A friendly, ambitious team player with true initiative.
A social person who cares about building relationships with brands and helping support them creatively.
A talented Senior Account Manager/ Account Director keen to grow with an ambitious young agency.
Experience with either or both aesthetic’s & Alcohol brands
We offer several benefits within our culture:
#ParadiseChristmas - our yearly Christmas trip
#ParadiseBar - our in-house bar, re-stocked weekly
#Walk&Talks - encouraging an open policy for talks and discussions with colleagues
Commission - a 10% commission rate available to all staff for new business brought into the agency
Industry tickets - festivals, gigs, events, client invitations, and The Drum Network parties
Job Details:
Full time PAYE contract (4 days in the office and WFH on Fridays)
Salary bracket: £45k - £50k
Please email your CV & Portfolio to Lauren du Mont at careers@paradise.london.
Please note that unfortunately, whilst we appreciate everyone who takes time to get in touch – due to the number of applications – we will only be responding to applications whom we wish to move forward to interview stages.