Account Manager

Studio London Full-time

We’re looking for an Account Manager to join our Client Services team and become the operational backbone behind our Account Directors. This role is all about making things happen - ensuring the work runs smoothly, the details are handled, and the client experience feels seamless from start to finish.

You’ll work across a range of clients in FMCG, music, TV and beauty - helping to deliver bold creative work and unforgettable brand moments. You’ll be hands-on, proactive and quietly brilliant - the person who keeps everything on track and makes everyone else’s job easier.

Salary: £35k-£40k DOE
Reports to: Account Director

What you'll do

Support Account Directors across a varied portfolio of FMCG, music, TV and beauty clients.
Build trusted relationships with clients and suppliers, becoming a reliable day-to-day point of contact.
Manage projects and campaigns from brief to delivery, keeping everything on track, on budget and clearly communicated.
Coordinate creative, strategy and production teams, ensuring everyone is connected and projects run smoothly.
Get involved in client meetings, presentations and workshops, helping turn goals and challenges into clear actions.
Bring ideas, curiosity and cultural insight to brainstorms, creative development and new business pitches.
Keep projects organised and running efficiently, from timelines and budgets to briefs and presentations.
Get stuck into agency life, championing the Paradise culture and collaborating across teams to make great work happen.

What you'll bring

A proactive, reliable approach — you see what needs doing and take the initiative to make it happen.
Curiosity about brands, audiences and culture.
A genuine passion for creative work, from social content and campaigns to live experiences.
Strong communication and organisational skills, with the ability to make complexity feel simple.
A calm, positive attitude, even when things get busy.
A collaborative mindset and a belief that the best work is built together, not alone.

Paradise

We’re Paradise - a hands-on agency working with lifestyle and entertainment brands that live in culture. We craft bold, beautiful work across brand, design, and social. No heavy layers, no egos - just great people making great things. Our studios are based in Covent Garden.

Things you’ll love:

Client Management

Supporting our Account Directors across a portfolio of FMCG, music, TV and beauty clients.
Building genuine, trusted relationships with clients and suppliers - becoming a reliable point of contact for day-to-day comms.
Understanding each client’s goals, challenges and audiences, and keeping delivery aligned to those.
Helping prepare and run client check-ins, updates and presentations with clarity and confidence.
Managing multiple projects across brand, design and social.
Spotting opportunities to strengthen relationships and add value wherever possible.
Bringing curiosity and care to everything you deliver - from emails to ideas.

Project Management

Helping to run campaigns end-to-end, from briefing through to delivery.
Keeping projects on schedule, within budget and well-communicated.
Coordinating between creative, strategy and production teams to make the magic happen.
Maintaining key documents - budgets, timelines, contact lists and briefs - and keeping them accurate and up-to-date.
Being proactive, organised and solutions-focused - connecting the dots without needing to be asked twice.

Creative & Strategy

Collaborating with senior and creative teams to turn briefs into ideas that resonate.
Staying curious about culture, content and trends that spark new thinking.
Contributing creative input to brainstorms, reviews and presentations.
Helping shape proposals and pitch decks - bringing polish and perspective to how we present work.

Agency Life

Joining team meetings, creative sessions and client workshops.
Supporting and championing the Paradise culture - celebrating wins, learning from challenges.
Getting stuck in across projects and pillars - no silos, just teamwork.
Helping drive new business energy through ideas, insight and initiative.

Things we love:

People who are proactive and reliable - the ones who see what needs to happen and make it happen.
Curiosity about brands, audiences and culture.
A genuine interest in creative work - from social content to campaigns to live experiences.
Strong communication and organisation - you know how to make complexity feel simple.
A calm, positive attitude when things get busy.
A love for collaboration and a belief that great work is built together, not alone.

Culture & Lifestyle

#ParadiseChristmas - our yearly Christmas trip
#ParadiseSummerAwayDay - our annual H2 kick-off and Summer Away Day
#ParadiseBar - our in-house bar, re-stocked weekly
#Walk&Talks - open-door chats and ongoing development
Commission - 10% commission available to all staff for new business you bring in
Industry tickets - festivals, gigs, events, client invitations, and networking/growth opportunities
Plus: a small but mighty team, big ideas, real impact; space to grow and shape your role; a supportive, flexible environment where initiative is valued and collaboration is everything.

Job Details

Location: Central London (Covent Garden)
Reports to: Account Director
Type: Full-time, PAYE - £35k-£40k DOE

How to apply:
Please email your CV & portfolio to careers@paradise.london.
Please note: due to the volume of applications, we’ll only be able to respond to candidates moving forward to interview stages.